Front Desk Agent

Jasper, AB

Becker's Chalets

January 3, 2017 Job Expired

Front Desk Administration, Front Desk/Reservations Agent

  • Ensuring that our guests have a positive and memorable first and last impression (upon check in and check out)
  • Greet and welcome guests
  • Answer all phone calls and emails politely and efficiently
  • Help guests efficiently, politely and effectively
  • Clean, organize, tidy, and restock the front office area – including behind the desk, the bathrooms, lounge and gift shop area.
  • Check in and check out guests
  • Handle cash and payments
  • Make reservations – for the chalets, restaurant and white water rafting
  • Answer all guest enquiries – be helpful, efficient, content and friendly
  • Assist guests with tourist attraction information

• No experience required but it is an asset • The ability to learn quickly is important and retain lots of information • Basic computer skills is a must Skills • Achievement-motivated to work with Becker’s Chalets to meet and surpass set realistic goals • Must be pleasant, friendly and able to address problems or special requests • Self-confidence to take the initiative do what needs to be done • Strong communication and people skills • Good attention to detail • Good Organizational and multi-tasking abilities • Customer service orientation • Polite and well mannered • Honesty & Integrity • Adaptability and Reliability

1-2 years


Full Time

31hrs - 40hrs

Cash handling skills, Computer skills, Customer Service, English Communication Skills, Interpersonal Skills, Numerical skills, Problem Solving, Stress management, Work with minimal supervision

Not specified.

Competitive wages
free uniform
staff accommodation
year end bonus, depending on performance
many additional great perks

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