Dunvegan Inn & Suites
September 17, 2018 Job Expired
General Manager, Director of Sales, Front Desk/Reservations Agent, Front Desk Supervisor, Food Service Supervisor
The Dunvegan Inn & Suites is actively seeking an Assistant Manager. We are a great company looking for great people! As the recipient of the 2013 Chamber of Commerce Employer of the Year Award, we offer you a great place to work.
This dynamic individual will confidently act on behalf of management in their absence. The Assistant Manager will act to safeguard the interests of the company and to maintain a professional appearance and attitude while upholding the service standards of the hotel. This person is ultimately responsible for the continued successful operation of the food and beverage establishments in the Dunvegan Inn & Suites. This includes: the Café, the Fireside Dining Room, the Aurora Sports Bar, the Rose & Thistle Pub, the “Liquor Store”, and all catering or banquet functions.
The candidate’s knowledge and experience in the hospitality industry proves this individual to be an excellent communicator, attentive, and a mentor for new employees. This person is a constant influence to the positive behavior and performance of employees every day.
Key responsibilities include:
Supervise approximately 20 people at a time in various departments, Maintain liquor inventory, Requisition all liquor and necessary supplies to the various departments, Organize, control, and evaluate daily operations to achieve maximum profitability while ensuring the highest level of product quality and guest satisfaction. This includes responsibilities such as: monitoring revenues and modifying procedures & prices, responding and reacting to customer & guest comments and complaints, participating in marketing plans and implementation, ensuring health and safety guidelines are implemented and followed as per Alberta Occupational Health and Safety, hotel security, assisting staff in each departments as required, implementing operational procedures and changes, enforcing provincial liquor legislation and regulations, setting staff work schedules, monitoring, correcting, and guiding employee performance, continuous support and communication with all employees and members of the management team, troubleshooting and proactively resolving issues as they arise, ensuring banquet facilities are set-up as required for scheduled events, ensuring kitchen, bar, and service staff are prepared as required, addressing any after-hours maintenance as required and routine cleaning tasks are performed at the end of each night, conducting nightly security and maintenance checks throughout and around the perimeter of the building, completing reports and paperwork as required, and assisting Front Desk Agent as necessary.
The ideal candidate truly enjoys hospitality! You work with minimal to no supervision, are an assertive individual, empowering leader, goal oriented, organized, detailed and multi-faceted.
Compensation package to be negotiated - includes employee accommodations, performance bonuses, meal allowances, RRSP plan, and group health coverage options.
31hrs - 40hrs
Cash handling skills, Customer Service, Detail-oriented, English Communication Skills, Interpersonal Skills, Leadership Skills, Microsoft Word, Problem Solving, Project Management, Stress management, Work with minimal supervision
$20,001 - $45,000