Clique Hotels & Resorts Hiring Guest Services Agents

Canmore, AB

Clique Hotels & Resorts

February 28, 2019 Expires in 38 days

Front Desk Administration, Front Desk/Reservations Agent, Night Auditor

There are many reasons to work for Clique Hotels & Resorts, such as:

  • We believe in working hard and having fun
  • This is a full time position with 35-40 hours per week. Part time positions are available.
  • We offer a competitive wage starting at $17/hr. with a bonus program. All wages are subject to an increase annually based on the results of a performance review.
  • Full Medical, Dental, and Vision Benefits after 6 months for full time employees.
  • Discounts at all of our sister properties, referral bonus of up to $500, discounts in F&B, and local gym, ski hill, and enterprise car rental.
  • There is room for advancement in our company.
  • We provide fully furnished subsidized shared accommodation with free internet and cable at only $15 per day, all within walking distance to work.

 

Some of the job duties include but are not limited to:

  • Greet customers, listens to understand requests, responds with appropriate action and                  provides accurate information such as outlet hours and local attractions.
  • Completes the registration, check-in, and check-out procedures. 
  • Assists guests in making payments by accepting multiple forms of payment and ensures accurate    completion of the task. 
  • Promptly answers the telephone-using positive and clear English communication. 
  • Uses the company computers to input and receive information.
  • Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
  • Fields guest complaints and inquiries; conducting through research to develop the most effective solutions and negotiate results. 

Requirements: • Ability to effectively deal with internal and external customers. • Ability to read, listen and communicate effectively in English, both verbally and in writing. • Ability to access and accurately input information using Property Management System. • Must be available to work any time on any day. • Must have minimum high school diploma or equivalent. • Must have 1-2 years of previous Front Desk experience. • Previous Night Audit experience is preferred. Work will be performed at one of our 5 locations, so please specify your property of choice on your resume. Stoneridge Mountain Resort- 30 Lincoln Park Canmore Alberta, T1W 3E9. Falcon Crest Lodge-190 Kananaskis Way, Canmore Alberta, T1W 3K5. Blackstone Mountain Lodge-170 Kananaskis Way, Canmore Alberta, T1W 0A8. Copperstone Resort Hotel 250, 2nd Avenue Deadman’s Flats Alberta, T1W 2W4. The Malcolm Hotel, 321 Spring Creek Drive, Canmore, Alberta, T1W 0K3. To apply send yur resume to hr@clique.ca

1-2 years

High School

Full Time

31hrs - 40hrs

Not specified.

Not specified.

Not specified.

 
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