The Housekeeping Manager will be responsible for the supervision and control of cleaning and servicing for all bedrooms, public rooms in the hotel. Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. The effective management of our housekeeping team will be paramount to the success of this position. Leadership, problem-solving, and decisiveness are critical for success in this role.
Ensure that all bedrooms and public rooms are serviced and cleaned daily.
Ensure that VIP rooms receive the designated extras.
Ensure an adequate supply of clean linen in a good state of repair.
Ensure that rooms are checked regularly for repairs and refurbishing, and that appropriate maintenance is completed.
Liaise with General Manager and notify them of areas in need of attention pertaining to decor.
Ensure that team members are coached and trained to perform their duties effectively.
Ensure that attendance registers are completed daily and in accordance with statutory regulations.
Ensure that salary variations and administrative returns are completed correctly and submitted in a timely fashion.
Draw up duty rosters and ensure that staffing levels are correct, to agreed standards, and are not exceeded without permission.
Ensure that adequate supplies of cleaning materials are available.
Clean an assigned number of rooms per day keeping within departmental standards (seasonal).
Ensure that regular fire and evacuation drills are held.
Ensure effective communications through attending meetings and imparting information at regularly held staff meetings with assistant housekeepers.
Prepare and submit, in the required format, all information necessary for budgeting purposes.
University degree or College Diploma in an appropriate field preferred
High School Diploma, G.E.D. or equivalent experience required
Minimum 5 years of housekeeping related work experience required
Minimum 2 years in a supervisory role required
Good problem solving skills and ability to develop conceptual alternatives
Knowledge of applicable federal and provincial laws and regulations regarding health standards for hotel facilities
Able to effectively communicate both verbally and in writing
Effective communication skills with individuals at all levels of both inside ad outside the organization
Basic mathematical skills required
A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
Proven Supervisory skills
Computer literacy, including effective working skills of MS Word, Excel, PowerPoint and e-mail required
Ability to follow through and complete overlapping projects
High degree of resourcefulness, flexibility, and adaptability
High level of sound and independent judgment, reasoning, and discretion
Strong morals and ethics, along with a commitment to team privacy
May be exposed to waste, infectious waste, diseases, conditions, etc. that are consistent with hotel housekeeping
Manual dexterity required to use desktop computer and peripherals
Manual dexterity required to use various cleaning apparatus and supplies.
Regular physical activity including walking, standing, sitting, lifting and kneeling.
Overtime as required
Must be able to lift, push, pull, and move a minimum of 30 pounds
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.
**Applications will not be accepted via email or in person.
**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**