Front Desk agent

Jasper, AB

Becker's Chalets

February 4, 2018 Job Expired

Front Desk Administration, Front Desk/Reservations Agent

  • Ensuring that our guests have a positive and memorable first and last impression (upon check in and check out)
  • Greet and welcome guests
  • Answer all phone calls and emails politely and efficiently
  • Help guests efficiently, politely and effectively
  • Clean, organize, tidy, vacuum and restock the front office area – including behind the desk, the bathrooms, lounge area and gift shop.
  • Check in and check out guests
  • Handle cash and payments
  • Make reservations – for the chalets, restaurant and white water rafting
  • Answer all guest enquiries – be helpful, efficient, content and friendly
  • Assist guests with tourist attraction information

Experience • No experience required but it is an asset • The ability to learn quickly is important and retain lots of information • Basic computer skills is a must Skills • Achievement-motivated to work with Becker’s Chalets to meet and surpass set realistic goals • Must be pleasant, friendly and able to address problems or special requests • Self-confidence to take the initiative do what needs to be done • Strong communication and people skills • Good attention to detail • Good Organizational and multi-tasking abilities • Customer service orientation • Polite and well mannered • Honesty & Integrity • Adaptability and Reliability

Less than 1 year

High School

Full Time

41hrs or more

Cash handling skills, Computer skills, Customer Service, Detail-oriented, Problem Solving, Work with minimal supervision

Not specified.

- Staff accommodation available
- Very competitive wages
- Season end bonus available
- Monthly staff BBQ's
- Free White Water Rafting
- Bicycle use available
- Free Buffet breakfast

 
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